Category Archives: Team collaboration add-ons

Our enterprise products either use Microsoft Exchange or SharePoint as a centralized repository for enabling collaboration. Most of them lets you automate your critical business processes to increase team productivity and reduce operating costs and at the same time, helping your team to improve efficiency and customer satisfaction.

TimeSheet Reporting to SharePoint

With the wide adoption of SharePoint for intranet and portal services, many organizations store useful lists of information, including announcements, contacts, events, tasks, issues, meetings and custom lists for other types of information to SharePoint. And as workers with the … Continue reading

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Team KB V3 available with support for Office 2010!

For those who are not familiar with Team KB, it is an add-in solution for Microsoft Outlook that makes it very easy and effortless for your support team to document best practices and solutions to common problems. Support staffs can … Continue reading

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Project Reporter for Outlook v2 launched!

Microsoft Outlook is a very versatile platform that not only serve the purpose of email communication, but also provide users with appointments and tasks feature. Our new product ‘Project Reporter’ makes it very easy for manager to distribute centralized projects … Continue reading

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Change in product title – Team Helpdesk for Outlook!

Our helpdesk add-in for Outlook, popularly known by ‘SupportCalls with Outlook’ is now re-titled as ‘Team Helpdesk for Outlook‘. The need to change the title arises because of our increasing product portfolio for helpdesk solutions (i.e., with the availability of … Continue reading

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One-person SupportCalls Helpdesk system now available!

Our SupportCalls helpdesk system add-in for Microsoft Outlook has been adopted by many organizations and companies since its first release. But a considerable number of evaluators had pointed out that they were the only one technician in their helpdesk, and … Continue reading

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Version 4.0 of SupportCalls System released!

We have released a new version 4 of SupportCalls System with full support for Office 2010 as well as some major redesign which I will talk to you in detail in the later part of this email. As you are … Continue reading

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