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RESOURCES

In this page, you will find additional resources such as language specific backup files for the forms used in Personal Helpdesk folders in Outlook, PST templates, web services etc.

 

Usually, the template PST and Website files (for Customer Web Service) sites are installed on the system that has the Personal Helpdesk tool. The folder path in your system are as under:

On Vista and Windows 7 or higher
C:\Users\USERNAME\AppData\Roaming\AssistMyTeam\Personal Helpdesk Resources


However, you can also download these files directly from this page.
 

Helpdesk Template PST
Depending on the language selected during install, the PST file might exist in as PersonalHelpdeskPST.LANGUAGE.pst (e.g., PersonalHelpdeskPST.German.pst). The followings list all the varied name of the backup files of the forms.
 

PST Template file (zipped)
English
(Download)
Dutch
(Download)
French
(Download)
German
(Download)
Norwegian
(Download)
Spanish
(Download)
Swedish
(Download)
Finnish
(Download)
Danish
(Download)
Portuguese
(Download)


 

Customer Web Service (CWS) Files
Here, you would find the language specific files for the Customer Web Service site, that is used with Team Helpdesk.

 

Language
 
Download
English
 
(CWS.zip)

 

 

 
 
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